Get Prepared
Care providers (includes physicians, physician offices, hospitals, laboratories)
  1. Identify your current systems and work processes that use ICD-9 codes
  2. Talk with your practice management system vendor about accommodations for both Version 5010 and ICD-10 codes
  3. Discuss implementation plans with all your clearinghouses, billing services, and payers to ensure a smooth transition
  4. Talk with your payers about how ICD-10 implementation might affect your contracts
  5. Identify potential changes to work flow and business processes
  6. Assess staff training needs. Identify the staff in your office who code, or have a need to know the new codes
  7. Budget for time and costs related to ICD-10 implementation
  8. Conduct test transactions using Version 5010/ICD-10 codes with your payers and clearinghouses
  9. Factor in any abnormal cash flow disparity post implementation from a contingent situation
Payers (includes insurance carriers, fiscal intermediaries, clearing houses)
  1. Incorporate a team to handle ICD-10 implementation
  2. Start an intranet resource for ICD-10 implementation team to share/update information
  3. Assess and identify processes/systems using ICD-9-CM
  4. Allocate adequate financial and human resources for smooth transition to ICD-10
  5. Provision a system to look up archived ICD-9-CM data post ICD-10 implementation
  6. Assess staff training needs and provide them with adequate online training, as to minimize their absence from work while at training
  7. Prepare for implement of Version 5010, the transaction precursor of ICD-10
  8. Review vendor readiness and assess their game plans for smooth ICD-10 implementation
  9. Conduct adequate test transactions using Version 5010/ICD-10 codes
Vendors (includes EMR vendors, coding and billing software developing companies):
  1. Start a team of core staff with goal of successful migration of all clients to ICD-10 implementation
  2. Assess client requirements and SOPs at various levels
  3. Provide emphasis to hire/train adequate human IT resources
  4. Identify/train human IT resources to include general equivalency mappers (GEMs) offered by CMS to discern the divergence between ICD-9 and ICD-10 and use the reimbursement mapping
  5. Engage clients to provide them regular updates, upgrades, any changed deadlines until smooth transition of each of your clients to ICD-10